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Nilgosc


Requesting Information

Before you make a request

NILGOSC want to help you to find the information you are interested in. Before you make a Freedom of Information Act request please check that the information you would like is not already available through the Publication Scheme or on the website.

How to make a request

If you cannot find what you are looking for through the Publication Scheme or on the website, NILGOSC will be happy to accept a request for information not already available.  Requests must be in writing and must include your name and an address (either postal or email). Please try to be as specific as possible about the information that you would like, as this will help us to respond accurately and promptly. Where possible, please include a contact telephone number so that we can contact you to discuss your request if necessary.

Please note that we cannot accept requests via SMS (text messages).

We will aim to respond to your request promptly and within 20 working days. The Act allows us to extend this deadline if we need to clarify your request with you, if we are charging you a fee, or if we are considering the public interest test. NILGOSC will always acknowledge receipt of FOI requests and will let you know if we need to extend the deadline.

Requests should be made to:

The Governance Manager
NILGOSC
Templeton House
411 Holywood Road
Belfast, BT4 2LP.
Tel:    0345 3197 320
Fax:    0345 3197 321
E-mail: info@nilgosc.org.uk

Request for information under the Data Protection Act

The Data Protection Act 1998 gives individuals a right to request access to personal information held about themselves. Like the right to information under the Freedom of Information Act, the right under the Data Protection Act is subject to exemptions which may affect our ability to supply information; each case will be dealt with on an individual basis.

Data Protection Act requests will be processed as Subject Access Requests in line with the Data Protection Act and in accordance with NILGOSC’s Data Protection Policy (*PDF, 276KB).  SARs have a 40 calendar day processing deadline.  Requests should be made to the same contact details provided above.

Complaints

If you are not satisfied with how a request for information has been handled by NILGOSC, a complaint can be made in the first instance through the NILGOSC Complaints Procedure and in the second instance through the Information Commissioner’s Office using the contact details set out below.  Full details on how to make a complaint are set out in NILGOSC’s FOI Policy.

The Information Commissioner
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Tel: 0303 123 1113 (local rate) or 01625 545 745 (national rate)
Fax: 01625 524510
Website:   www.ico.org.uk

Alternatively, you can contact the Northern Ireland Information Commissioner’s Office at:

3rd Floor
14 Cromac Place
Gasworks
Ormeau Road
Belfast
BT7 2JB
Phone:     028 9027 8757 or 0303 123 1114
E-mail:     ni@ico.org.uk

 

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