There are a number of reasons why your retirement pack has not been issued. NILGOSC may not have received the paperwork from your employer or NILGOSC may require further information from your employer. A member’s record is thoroughly checked before final payment of benefits is made and sometimes queries arise which may delay issuing the retirement pack.
It is your employer’s responsibility to provide us with your final pay details and to inform us of changes in your contractual conditions throughout your membership. If we believe that any information we have received is incorrect or if information is missing, we will need to contact your employer to check this, thus ensuring that you receive accurate information on which to base your decisions.