Why does my retirement pack show my benefits as lower than in my annual benefit statements?

Each year, we issue you with an estimate of your accrued benefits to 31 March of that year, based on the pensionable salary your employer has provided at 31 March and the membership history we hold for you.

If we subsequently discover that any of this information is incorrect, we must correct it on our system. NILGOSC is only permitted to pay the benefits which are due to you.