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Why is the value of my pension benefits on my statement shown as zero?

Your statement only takes into consideration the benefits that you have built up to 31 March 2023.  If you joined the Scheme close to the 31 March 2023 your pay and contribution information for the 2022/23 year may not have been available at the date your employer closed their March payroll.  Therefore, you have no pension contributions recorded for the year ending 31 March 2023. 

If you are a casual worker the value of your pension benefits on your statement may be shown as zero because you joined the Scheme after 1 April 2015 but have not worked between then and 31 March 2023 and therefore have received no pay and made no pension contributions.

We expect that any contributions you have made since joining the Scheme will be reflected in your next year’s annual benefit statement, which will state values for the benefits that you have built up during 2023/24.

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