Requesting information

Before you make a request

NILGOSC want to help you to find the information you are interested in. Before you make a Freedom of Information Act request please check that the information you would like is not already available through the Publication Scheme or on the website.

How to make a request

If you cannot find what you are looking for through the Publication Scheme or on the website, NILGOSC will be happy to accept a request for information not already available.  Requests must be in writing and must include your name and an address (either postal or email). Please try to be as specific as possible about the information that you would like, as this will help us to respond accurately and promptly. Where possible, please include a contact telephone number so that we can contact you to discuss your request if necessary.

Please note that we cannot accept requests via SMS (text messages).

We will aim to respond to your request promptly and within 20 working days. The Act allows us to extend this deadline if we need to clarify your request with you, if we are charging you a fee, or if we are considering the public interest test. NILGOSC will always acknowledge receipt of FOI requests and will let you know if we need to extend the deadline.

Requests should be made to:

The Governance Manager
Templeton House
411 Holywood Road
Belfast, BT4 2LP.
Tel:    0345 3197 320
Fax:    0345 3197 321

Request for information under Data Protection legislation

Data Protection legislation gives individuals a right to request access to personal information held about themselves. Should you wish to make a request, please review the instructions on our Data Protection page.


If you are not satisfied with how a request for information has been handled by NILGOSC, a complaint can be made in the first instance through the NILGOSC Complaints Procedure and in the second instance through the Information Commissioner’s Office using the contact details set out below.  Full details on how to make a complaint are set out in NILGOSC’s FOI Policy.

The Information Commissioner
Wycliffe House
Water Lane
Tel: 0303 123 1113 (local rate) or 01625 545 745 (national rate)
Fax: 01625 524510

Alternatively, you can contact the Northern Ireland Information Commissioner’s Office at:

3rd Floor
14 Cromac Place
Ormeau Road
Phone:     028 9027 8757 or 0303 123 1114