Our Pledge
We commit to:
- Regularly warn members about pension scams
- Encourage members asking for cash drawdown to get impartial guidance from MoneyHelper
- Get to know the warning signs of a scam and best practice for transfers by key staff completing the scams module in the Trustee Toolkit
- Key staff keep up to date with industry changes by studying and using resources on the Financial Conduct Authority (FCA) ScamSmart website, TPR scams information and the PSIG code
- Take appropriate due diligence measures by carrying out checks on pension transfers and documenting pension transfer procedures
- Clearly warning members if they insist on high-risk transfers being paid
- Report concerns to the relevant authorities and communicate and encourage members to report suspected scams